Schedule a Video Visit With Your Parkview Provider

This service is only available if you have a PPG primary care or specialty provider.

Scheduled video visits are restricted to phone visits for patients age 14 – 17. For patients in this age group, call your provider’s office to schedule your visit. You will not need to complete the eCheck-In process. Your provider will call your directly at the time of your visit. Additional care options for this age group include Parkview OnDemand and scheduled video visits with Parkview provider.

Some appointments require a physical, hands-on assessment and may not qualify for a video visit. MyChart is not to be used for urgent healthcare needs. For medical emergencies, call 911 or go to emergency room.

You can talk with a provider by phone or video within the MyChart mobile app (preferred) or the secure web portal.

• Download and use the Parkview MyChart app on your mobile device.
• If you are using a computer, ensure it has a camera, microphone and the most current version of Google Chrome, Safari or Firefox.
• Find a quiet, well-lit location with a Wi-Fi or cellular connection.
• Complete the eCheck-In process and click submit. This process can be completed up to five days before your scheduled video visit and must be completed before visit can begin.

Video visits require a MyChart account, the use of a smartphone, tablet, or computer, an internet connection and a working camera and microphone.

We highly recommend using a smartphone for your video visit.

If you are using a computer, install and open the most current version of Google Chrome, Safari or Firefox before your video visit.

During your eCheck-In, select your preferred pharmacy. When your visit is complete, the provider can prescribe medically appropriate short-term medications for a wide range of conditions. Your prescription can then be sent electronically to your desired pharmacy.

Scheduled video visits are available during individual provider office hours. Call your provider’s office to ask about scheduling a video visit.

Insurance is now accepted for MyChart virtual visits. Co-payment will be based on your insurance coverage. For those without insurance, this service will be billed as an office visit.

Yes. Because our providers are licensed to practice medicine in Indiana and Ohio, this service is only available while you are in those states.