Plan your visit

For your convenience, we provide several registration options. The registration process requires that you share personal information necessary for nurses, physicians and hospital staff to deliver care. The information you provide will be kept completely confidential.

Pre-register by phone
Parkview Health Scheduling
Parkview Health Financial Clearance Pre-Registration
260-373-3090 or 844-234-3083, option 1
Monday through Friday, 8 a.m. - 7 p.m.

Register in person
You will need to have insurance cards, driver’s license and all other relevant information ready to present to the registration representative. Consent for treatment and insurance benefits assignments must also be signed at registration.

Whether you are coming to one of our facilities for an inpatient stay (overnight) or an outpatient procedure, there are several things you can do to prepare for your stay.

• Follow physician instructions
  • Your physician or surgeon may give you instructions about what you may eat or drink as well as medications you should take – or avoid – in the hours before your procedure. It is very important to make sure you understand these instructions and follow them.
  • Your physician may give you instructions on bathing/showering before your procedure and may ask you to use a specific type of soap or cleanser.
  • Ask your physician's office for written instructions to follow in preparation for your procedure. We encourage you to contact your physician’s office if you have any questions about your procedure or need more information or clarity about the steps you are asked to take in preparation.
• What to bring with you
  • Bring any paperwork that the physician’s office has given you. Also, please bring a list of the names and dosages of any medications you take. Be sure to inform us at admission if you have any allergies (to antibiotics, latex, common foods, etc.).
• Your personal items
  • Please leave jewelry, valuables and large sums of money at home. Keep personal items that you need, such as dentures, eyeglasses and hearing aids, in protective cases in your bedside stand when not in use. We cannot take responsibility for these items.

Your comfort and safety is our top priority. We ask that you partner with us in your care by asking questions, letting us know about your condition and how you are feeling and by being aware of safety practices.

It’s OK to ask about hand washing
You can expect each of your caregivers to clean their hands before caring for you. If you do not see this occur, ask and remind your caregiver. Good hand hygiene helps prevent infections. You may wish to remind your family and friends to wash their hands or use hand sanitizer during their visit.

Employee identification
You can identify hospital team members by the badges they wear. Each team member’s name, job title and department are displayed on the badge. Team members can also be identified by the color of their uniforms. These are the uniform colors of some of the staff you may encounter during your stay:

• Nursing – Caribbean blue or white
• Nursing support staff – Taupe
• Cardiopulmonary and Sleep Services – Chocolate
• Radiology – Pewter
• Pharmacy – Techs wear wine; pharmacists wear white lab coats
• Lab – Royal blue, light blue or white lab coats
• Rehab / Therapies – Olive green 
• Housekeeping – Navy scrubs or navy pants with light blue shirt
• Nutrition Services – Black and white

We encourage you to seek assistance from the nursing staff with any concerns. Our patient advocates and customer service teams want to know about your Parkview experience. While your nurse or physician is your immediate contact when concerns arise, patient advocates will also listen closely to your concerns, investigate your questions, and respond in a timely manner. Our goal is to provide an excellent experience for every patient, every day.