About Health Services and Informatics Research

Research projects primarily focus on the areas of mental health, cardiology, public health, data science, human-computer interaction and health informatics. The HSIR team partners with Parkview clinicians and patients to conduct research for the health system and initiator-led projects ranging from focus groups and online surveys to workflow and technology evaluation. The HSIR team also collaborates with community partners to conduct research to better serve our community.

A significant body of HSIR work employs health informatics and human-computer interaction techniques to inform the design of technology-aided healthcare solutions to achieve improved health outcomes, facilitated by accessible information and shared decision-making among patients and care providers.

The HSIR team supports the development, evaluation, and maintenance of Parkview Health initiatives and larger community studies. We provide help from project conceptualization, study design, study execution, data analysis and dissemination.

If you need a subject matter expert or speaker, email us at HSIRinfo@parkview.com.

Data science

Advanced statistical analysis
Predictive modeling
Computer programming (MATLAB, R, Python, C/C++, Java, SQL and more)

Community engagement

Survey development, execution and analysis
Focus group development, execution and analysis
Workshop design and delivery

Health services/outcomes research

Pilot development
Study execution
Data analysis and interpretation
Present, write up and disseminate findings

Program evaluation

Field study interviews and surveys
Evaluate outcomes associated with program implementation
Prepare technical reports

Technology design and innovation

Wireframe design
Interactive technology prototypes
Mobile app design, development and testing
Design ideation
Formal technology evaluation methods

Technology transfer

Technology integration and maximization
User experience and usability evaluation
Intervention design
Technology workflow analysis

User Experience (UX)

User Experience (UX) falls beneath the umbrella of Human-Computer Interaction (HCI) and is an interdisciplinary field that leverages principles from computer science, cognitive and social psychology, ergonomics and human factors, engineering, design, and others.

The study of UX helps uncover unarticulated needs and identify solutions using a variety of validated scientific research methods. UX research aims to align product and business strategy with the core needs and goals of the users.

UX research involves testing products with real users in the target demographic to find pain points, discover creative solutions and gather other valuable feedback from real users. The data collected from UX research is used to inform design changes or process updates.

Types of projects

Internal quality improvement
User experience evaluation (usability assessment of a product or concept)
Informatics/data study (analysis of existing data)
Health services/care optimization/outcomes research
Technology design and innovation (innovative solutions for patient or provider experience)
Policy and workflow analysis
Community engagement

Methods

User research

Field study/ethnography
In-depth interviews
Surveys
Focus group studies
Journey maps
Persona development
Card sorting

Product evaluation

Usability testing
Expert evaluations
Accessibility
Architecture

Design

Wireframes
Interactive prototypes
Design ideation

HSIR Projects

Find out more about the active projects, completed projects and research our team is involved with.

Learn More